Liora Reviews

Closed-loop NPS + reputation on Google/Doctoralia.

A satisfied patient doesn't review spontaneously — and a negative one goes viral. Liora Reviews triggers NPS at the right moment in the journey, routes positive reviews to Google/Doctoralia, and turns negative feedback into an internal ticket to resolve before it becomes a review.

• Automated post-consultation NPS
• Routing promoters to Google/Doctoralia
• Detractors become internal tickets for resolution